Questions & answers
How should I prepare my hair?
Please come with your hair washed, fully dried/blow-dried and detangled unless your style says otherwise. Braiding hair is included for most braid styles.
Do I need to pay a deposit?
A deposit secures your appointment. For now it is paid at the salon (cash or Mobile Money) and deducted from your total.
How long does a style take?
Each style shows an estimated duration. Large or waist-length styles can take longer — we will let you know when you book.
Can I cancel or reschedule?
Yes — cancel online from your account at least 24 hours before your appointment. After that, please call the salon.
Do you braid children's hair?
Yes! We offer gentle children's braids for kids under 12.
What if I am late?
Please arrive on time. If you are more than 30 minutes late we may need to shorten or reschedule your appointment.